Here’s a professional and clear Shipping Policy you can use for your Shopify store. It sets customer expectations and makes it clear that shipping costs are not free and are the responsibility of the customer.
Shipping Policy
Thank you for shopping with Tikolish! Please review our shipping policy below before placing your order.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that during high-volume periods or promotions, processing times may be slightly extended.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer several shipping options through trusted carriers (e.g., USPS, UPS, FedEx, DHL). Delivery times and rates vary based on your location and selected shipping method.
Estimated delivery times (after dispatch):
Important:
Shipping costs are non-refundable, and we do not offer free shipping or return labels.
Order Tracking
Once your order ships, you’ll receive a confirmation email with tracking information. Please allow 24–48 hours for tracking updates to appear.
International Shipping
We ship internationally to most countries. International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the shipping fees and are determined by your local customs office.
Delays & Lost Packages
We are not responsible for delays caused by carriers, customs, weather, or other factors beyond our control.
If your package is marked as delivered but you haven’t received it, please check with your local carrier or neighbors. If it remains missing, contact us at sales@tikolish.com and we’ll do our best to assist.
Incorrect Shipping Information
Please ensure your shipping address is complete and correct at the time of purchase. We are not responsible for packages shipped to an incorrect or incomplete address provided by the customer. Additional shipping fees may apply for reshipment.
If you have any questions about shipping, feel free to contact us at sales@tikolish.com.
